Valley Metro has introduced mobile fare to its transportation services, giving riders of the bus and light rail the option to purchase fare in the Valley Metro app — one of the steps in Valley Metro's Fare Technology Modernization project.
Since Feb. 1, users of the Valley Metro app on iOS and Android have had the option to buy digital fare passes to Valley Metro routes, which include both one-ride fares and one-day local passes.
This follows Valley Metro releasing its mobile app several years ago, which was introduced early to aid users in tracking the status of transit in real-time during the COVID-19 pandemic. With the addition of mobile fare, users can purchase fare in advance of their trip and manage an online fare account wherein they can add funds.
"Mobile fare is something that is being added to different transit agencies so that riders have more options to be able to pay their fare when traveling," said Brittany Hoffman, a spokesperson for Valley Metro.
Hoffman said The Fare Technology Modernization project has been underway for several years but was slightly delayed due to the pandemic's effect on the supply chain.
"We wanted something that was tried and true," Hoffman said, regarding the construction process for the modernization project, which required specific attention to the desert heat and dust.